You may view via the following link
What should I do if I have a problem with my username and password?
Kindly log your case to Unified Customer Service (UCS) Portal. You may refer to the guideline provided as below
Title: Time Attendance password reset
Type: Problem
Subject: SSD – Security incident report
Your Enquiry:
Please provide the following information:
- Staff ID Number
- Contact number
- UTP Email Address
- 5-digit card number (written at the back of the card)
- Department
- Position
- Report to (Name of your superior)