1. When is the online enrolment?
Please wait for the announcement from Registration and Examination department (REX) tentatively 3 weeks before lecture starts through your UTP email.2. How to know whether I have completed the enrolment or not?
Your status will change from “provisionally enrolled” to “current” after you verify terms and conditions of online enrolment.3. When can I perform add & drop of subject/s?
You may perform add & drop subjects after you completed the enrolment with status “Current” within the enrolment timeline. Please login to your UCampus and go to the My Details/Studies section. Click the Add/Drop Course tab under the My Details/Studies section.4. How to verify registered subjects?
You may proceed these steps: Go to My Details/Studies tab > Click Registered Course and Course Exemptions > Registered Courses. Refer verification guidelines here.5. Currently my status is currently “Provisionally Enrolled” (PRV), kindly explain.
Kindly note that your enrolment status is currently ‘provisionally enrolled’ because we have already progressed current students to a new semester. However, we still close the enrolment tab while preparing the system for new semester enrolment. No need to worry on this, it is a normal process in preparing for a new semester. Kindly refer to the announcement of enrolment timeline from Registration and Examination department (REX).6. Can I change my major after completed the enrolment?
No, you are supposed to finalize your major before completed the enrolment. However, for any inquiry please log a case through UCS.Title : To change major specialization
Type : Request
Subject : REG – Registration & Examination (REX)
Enquiry : (Name, Student ID, Program, Previous & Requested Major)
7. May I know who is my student advisor?
Kindly log a case through UCS if you do not have the information about your student advisor.
Title : Student Advisor
Type : Request
Subject : Academic Operation – Students Academic Success
8. What if I failed to enrol online within the deadline?
You may proceed to appeal for late registration appeal tentatively within 2 weeks after add/drop ended and send the completed appeal form to Mr. Rafiuddin (rafiuddin.anuar@utp.edu.my) and Ms. Hidayah (hidayah.nazri@utp.edu.my) after getting approval from the first and second approvers. You may download the appeal form here. It is compulsory to settle the late registration penalty fees before submission and appeal to Registrar UTP (week 3: RM100, week 4 onwards: RM200). Payment can be made to the following account details:| Bank name | CIMB Berhad |
| Beneficiary Name | Universiti Teknologi PETRONAS |
| Account Number | 8004852703 |
The approvers of appeal late registration are:
- First Approver: all the lecturers of the subjects (subjects at campus)/officer in charge (Internship course)
- Second Approver: Department Chair
- Final Approval: Registrar UTP
9. What does it mean if a popup comes out and mentions “You have selected the maximum number of courses or credit hours from this group” when you need to enrol major specialization subject?
It means that you have registered the subjects in a previous semester. Please choose the specialization subject from another selection of that still unticked with (✅) yet. Or if the issue still persists, kindly log a case to UCS by following below steps:Title : To enrol dropped/withdrawn subject
Type : Request
Subject : REG – Registration & Examination (REX)
Enquiry : (Name, Student ID, Program, Requested course code & name)
10. While registering for co-curriculum subject, if you encounter the notification says, “You have selected the maximum number of course or credit hours from this group” what to do?
Please choose the coq subject from another section. Each student must have 2 groups of coq subject choice. Please choose the subject from another box selection of co-curriculum subject that still unticked with (✅) yet.11. May I know the info on Foundation Stream:
| Stream | Programme |
| Engineering & Science | Chemical, Civil, Computer, Electrical & Electronics, Mechanical, Materials, Petroleum, Applied Chemistry, and Geoscience |
| Technology & Business Management | Information Systems, Information Technology and Business Management |
| Computer Science | Computer Science |
12. How can Undergraduate students from Engineering programme enroll for minor courses before internship semester?
Kindly log a case through UCS portal by following below steps:Title : To enrol minor courses before internship semester
Type : Request
Subject : REG – Registration & Examination (REX)
Enquiry : (Name, Student ID, Program, Minor course code & name)
You may also attach any endorsement from academic dept. for your request.
13. The selected course mentions that it is currently full. What should I do?
Kindly contact and send your inquiries to the Academic Executive of academic department related to the subject.14. My current major/subjects is not offered by my department for this semester. What should I do?
Kindly contact and send your inquiries to the Academic Executive of academic department related to the subject.List: Academic Executive (AE) for respective programme here.
15. While registering for a subject, it mentions that I had failed the pre-requisite required for the registration of that subject. Why is this happening?
Firstly, get confirmation if you had indeed passed the pre-requisite subject. If the subject still mentions that you failed the pre-requisite subject, kindly log a case through UCS portal by following below steps:Title : Inquire on pre-requisite subject registration
Type : Request
Subject : REG – Registration & Examination (REX)
Enquiry : (Name, Student ID, Program, Affected course/s)
You may also attach any endorsement from academic dept. for your request.
16. How to change/swap co-curriculum subjects?
You can change co-curriculum subjects in the Add/Drop Course section within your UCampus. If the preferred co-curriculum subject is full, please contact the co-curriculum unit and get the approval of the co-curriculum instructor to join that co-curriculum subject. Once you have received the approval, submit the approval letter to Mr. Rafi (rafiuddin.anuar@utp.edu.my) or Ms. Hidayah (hidayah.nazri@utp.edu.my).17. I have enrolled for the subject in UCampus, but the subject is not viewable in my ULearn page after 24 hours. Why is this happening?
For issues with regards to ULearn, please log a case through UCS and choose ITMS as the subject. Before proceeding the issuance of report, please verify that your subject is completely registered in UCampus by following these steps: Go to My Details/Studies tab > Click Registered Course and Course Exemptions > Registered Courses18. My lecturer had informed me that I did not enroll for their class this semester. What should I do?
Please ensure and verify that you have registered for the subject in your UCampus (Go to My Details/Studies tab > Click Registered Course and Course Exemptions > Registered Courses). Inform your lecturer that you have indeed registered the subject in your Ucampus. If not, kindly log a case through UCS portal by following below steps:Title : Incomplete course registration
Type : Request
Subject : REG – Registration & Examination (REX)
Enquiry : (Name, Student ID, Program, Affected course code & name)
19. I want to reduce/increase my total credit hours for this semester. What should I do?
Students must get the approval from Department Chair through respective Academic Executive (AE) and submit the approval letter to Registration & Examination department through UCS portal:Title : To Enrol Extra Credit Hours
Type : Request
Subject : REG – Registration & Examination (REX)
Enquiry : (Name, Student ID, Program, List of Subjects & Approved Credit Hours)
It is COMPULSORY to attach Department Chair’s approval letter for this request.
20. My enrollment status is currently on HOLD. What should I do?
Kindly log a case through UCS portal by following below steps:Title : Current Enrolment Being HOLD
Type : Request
Subject : REG – Registration & Examination (REX)
Enquiry : (Name, Student ID, Program of Study)
21. How can I amend my personal details in my UCampus?
Kindly log a case through UCS portal by following below steps:Title : Amend Personal Details
Type : Request
Subject : ARM – Admission, Records & Marketing
Enquiry : (Name, Student ID, Details to amend)
Please attach your Identification Card/Passport for this request.
22. I have an outstanding owed to UTP and cannot proceed with my course registration.
Kindly log a case through UCS portal by following below steps:Title : Outstanding Status Inquiry
Type : Request
Subject : Finance
Enquiry : (Name, Student ID, Semester to Register)
Appreciate to attach receipt payment (if any).
23. How to apply for Credit Transfer (with grade/without grade)?
Kindly submit your intention and inquiry to Mr. Rafi (rafiuddin.anuar@utp.edu.my) & Ms. Hidayah (hidayah.nazri@utp.edu.my).24. My course exemption/ credit transfer is not updated in UCampus.
Kindly contact Mr Rafi (rafiuddin.anuar@utp.edu.my) & Ms Hidayah (hidayah.nazri@utp.edu.my) to update with regards to this situation and ensure that you have submitted the Course Exemption/ Credit Transfer Form to REX.25. The list of courses/ courses do not appear in my UCampus during my enrollment. What should I do?
Kindly log a case through UCS portal by following below steps:Title : Inquire on Not Updated Registered Subjects
Type : Request
Subject : REG – Registration & Examination (REX)
Enquiry : (Name, Student ID, Program, Affected course/s)
26. How many semesters in a year?
Three semesters in a year; January, May, and September. Students are required to register in every semester.27. What is online enrolment or add/drop period?
Online enrolment or add/drop period is a period for students to register their courses in that semester. Course/s drop within this period is not subject to payment of the course fee.28. What are the conditions for a student to register in every semester?
Students need to ensure they have no outstanding dues owed to the university. Students with outstanding dues will be automatically blocked from semester registration until they have settled their outstanding. You may liaise directly with Finance Department through UCS Portal.29. How much credit hours allowed to enrol per semester for normal student?
Student is allowed to enrol with minimum 9 credit hours and maximum 16 credit hours in one semester.30. What is course withdrawal period?
Students could withdraw their course/s after add/drop period. However, student needs to maintain at least 9 credit hours to be an active student of that semester.31. What is the difference between add/drop and course withdrawal?
Add drop period: Course/s drop within this period is not subject to payment of the course fee.Course withdrawal period: Course/s withdraw within this period is subject to payment of the course fee and not refundable.
32. What is the consequence if students fail to register within the given timeline?
Students will be given academic dismissal status due to failed to register within stipulated timeline. However, students may appeal for reinstatement of study through Registration and Examination Department (REX) - Mr. Rafi (rafiuddin.anuar@utp.edu.my) & Ms. Hidayah (hidayah.nazri@utp.edu.my)
33. I want to know more on my study plan and programme structure, whom should I consult?
You may consult your respective academic executive.
34. Can I withdraw all the courses that I have registered?
Yes, but you must apply for deferment of study and log a case through UCS portal by following below steps:Title : Apply deferment of studies
Type : Request
Subject : REG – Registration & Examination (REX)
Enquiry : (Name, Student ID, Program, Reason to Defer)
35. I entered Universiti Teknologi Petronas (UTP) by using IGCSE/O-Level entry qualification, which subject to enrol for MPU2 category?
If a current local Undergraduate student does not have any credit for Bahasa Melayu in SPM, he/she needs to take Bahasa Kebangsaan A (LEB2032/LDB2033) to fulfill the requirements of MPU2 category. Any info on course offering for that subject can be channeled to Ms. Nur Adillah from Management & Humanities department (email: adillah.ghafar@utp.edu.my)36. I would like to follow REGISTRY social media for their latest news and updates:
- Instagram (registry.utp)
- Facebook (Registry UTP)
37. I want to apply for deferment of study, what is the procedure?
Kindly refer to the FAQ for deferment of studies for one semester here.38. I want to apply for change of programme, what is the procedure?
Kindly refer to the FAQ for change of programme application here.39. Due to unforeseen circumstance I want to withdraw my study from UTP, could you guide me how?
Kindly refer to the UCS Knowledge Base here.