Updated on : 16 December 2025
How to Log a UCS Report Regarding MyTimetable Issues
For any issues related to MyTimetable, kindly provide the information below and submit your report via the UCS portal for our review.
Case title: MyTimetable Issue Submission
Subject: Resource Planning & Academic Operation
Required Information:
Student Details
Name & Student ID
Programme / Current Semester
Type of Issue
Clashing Courses
Missing Course
Course Details
For Clashing Courses (please provide details for both courses involved)
Course Code & Name
Group (if any)
Day & Time
Class Type: Lecture / Tutorial / Lab For Missing Course
Course Code & Name
Group (if any)
Supporting Document
Screenshot of the issue from UCS / MyTimetable (mandatory)

