Knowledge Base - Home
The Knowledge Base contains numerous support references, created by our support professionals who have resolved issues for our customers. It is constantly updated, expanded, and refined to ensure that you have access to the very latest information.
About Unified Customer Services (UCS) Portal
About UTP
CAdEx – Centre For Academic Excellence
CC - Corporate Communication
CGS - Center for Graduate Studies
Convocation
CSD - Centre for Student Development
CSE - Centre for Student Experience
DigIT - Staff and Student VPN Guideline
DigIT – UScheduleCourse
FIN - Finance
HRMA - HR Services and Rewards
HRMA - Human Resource Management & Administration
ITMS - Computer Services
ITMS - Digital Relation Management
ITMS - Event Management & Assistance
ITMS - Lab Facilities Services
ITMS - Loan
ITMS - Microsoft Office 365
ITMS - Telephone Services
ITMS - UCampus
ITMS - ULearn / ULearnX
ITMS - UShare
ITMS - UTP Multi-Factor Authentication (UTP-MFA)
ITMS - WiFi
LMD - Academic & Research Operation
LMD - Analytical & Testing Services
LMD - Design, Analysis & Prototyping Services
LMD - Lab Materials & Consumable
LMD - Planning & Asset Management
LMD - Quality
LMG - Lab Management
PMMD - Guest Accommodation Services
PMMD - Property Mgmt & Maintenance Services
PMMD - Transport & Shuttle Bus Service
PRO - Procurement
REG - Admission, Records & Marketing (ARM)
REG - International Student Visa Office (ISVO)
REG - Registration & Examination (REX)
REG - Senate & Administration (SA)
REG - Student Exit Clearance
RV - Residential Village
Security - Contractor & Vendor Security Card Application
Security - Incident Report
Security - Security Card Application
Security - Service Request
Security - Student Matric Card Application
Security - Temporary/FYP Card Application
Security - Vehicle Sticker Application
UTP Press
YUTP - Yayasan UTP